SAFETY FOR ALL IS OUR HIGHEST PRIORITY. At Serenity Senior Living, our mission is to provide an inviting, nurturing, clean and safe environment for our residents while helping them to maintain their dignity and independence. Our highest priorities are the health and safety of our residents and staff. We have activated a new visitor policy as a precautionary step in response to COVID-19. Our plan follows guidelines from the Centers for Disease Control and Prevention (CDC) and the state and local public health authorities who have jurisdiction over our facilities. Serenity Senior Living is a Type B small Assisted Living Facility. However, we are adhering to the stricter policies and restrictions imposed on the Skilled Nursing Facilities. The goal is to make sure we have a responsible and appropriate response to the risk of our resident’s health and safety during this uncertain time of public health. Both of our facilities have been inspected by local authorities for our COVID-19 response measures and zero violations were found or cited. Serenity Senior Living has had zero resident or staff cases of COVID-19 in our facilities.
In order to keep our residents safe, all Serenity Senior Living facilities are closed to non-essential outside visitors until further notice. Non-essential health care providers and family members may use video-call and face time on cell phones or tablets to check in on their patients and loved ones. Remote communication between the resident and visitors will be coordinated by the house manager and/or staff.
Essential healthcare providers may be admitted. However, if allowed entrance to the facility, they must:
Not have any symptoms including fever, cough, sore throat, or shortness of breath
Not have had traveled within the last 14 days
Not have had contact with an individual with COVID-19
If allowed entrance to the facility, the healthcare provider must:
The following policies and protocols have been implemented in our facilities while reinforcing healthy habits for our residents and staff. *Policies and protocols are updated regularly as new guidelines are released from the CDC and Texas Health & Human Services.
We have recently finalized a new protocol that will allow us to accept new residents in our facilities after a period of monitored quarantine in a hotel room or home setting under the supervision of approved caregivers, and transport to our facility in an approved transport vehicle. If you have any questions or concerns regarding Serenity Senior Living’s response to COVID-19, please do not hesitate to contact us. As always, thank you for the opportunity to serve your loved ones.
Elizabeth and Jason Pitts
Owners, Serenity Senior living